FAQ
What is available for download
and dedication?
You may download or dedicate mono and true/polyphonic ringtones, operator logos
and picture messages, colour wallpaper/logo or Help, JAVA games and other
SMS Community or Subscriptions.
Which mobile network does this service support?
Services are available to all Cingular A&T Wireless & T-Mobile
postpaid and prepaid users in U.S.A.
What handset models does this service support?
Services are available for most handset types. However, Amoring does not guarantee that your handset will be supported.
What is the difference between an SMS content and Rich Content?
SMS contents are delivered to your handphone via SMS. Rich content can only be
delivered to your handphone via WAP/GPRS.
SMS content: Mono Ringtones, Operator Logos, Picture Messages and SMS Community
or Subscriptions
Rich content: Polyphonic Ringtones, TrueTones, Colour WallPapers, Colour
Operator Logo, Colour Helps and JAVA Games.
How to join?
User must subscribe to the *USD 9.99 package to start downloading. This package also includes first 5 ringtones and first 2 wallpapers. If the package of first 5 ringtones and first 2 wallpapers are used up, you may continue to download the content based on the pricing stipulated in the Charges And Pricing page. If you would like to unsubscribe, please send STOP to 38000.
How much does it cost to join?
You may register
here. User must subscribe to the *USD 9.99 per month package to start downloading. This package also includes first 5 ringtones and first 2 wallpapers.
Can I dedicate to my friend if we are using different mobile networks?
Yes, you can dedicate to your friend(s) who are using a different mobile
network. Be sure to check the content is supported by your friend's handphone
first before making a dedication.
How long does it take for the dedicated content to reach the recipient's mobile phone?
All items downloaded should reach your handset within a few minutes,
If you have not received your content within an hour,
it could be due to congestion in the networks OR you do not have the privilege to
download because you are a prepaid user. To download, you must be a post paid mobile user with postpaid talk plan.
In any case, you may contact our customer care consultant at support@amoring.com.
What should I do when the mono ringtone or operator logo reach my handphone?
For most NOKIA handphone models, you will see "Operator logo received" or "Ringtone
received". Press Option and then Save.
How can I delete a saved mono ringtone or operator logo in my handphone?
Operator logos and ringtones cannot be deleted from your handset once they
are saved. However, you can still replace them with a different operator logo or ringtones. If you want to erase your operator logo completely just
click here.
I receive an SMS with the following -
"Message cannot be displayed here". What is this?
The following message indicates that the mobile content you requested for has
actually been sent to your phone BUT your handset model may not be compatible
to support this feature.
Where can I get more help?
You may contact our customer help line at 001 205 4832225 from 9am - 5pm, Monday
- Friday, except Public Holidays.
